Cellular Operators Association … vs Telecom Regulatory Authority Of … on 29 February, 2016

1. The petitioners are Telecom operators/Associations of telecom
operators who offer telecommunication services.

2. This petition is filed challenging the validity of the Telecom
Consumer Protection (Ninth Amendment) Regulations, 2015 notified on
16.10.2015 by the Telecom Regulatory Authority of India (for short ‗TRAI’)
in exercise of the powers conferred by Section 36 read with Section
11(1)(b)(v)(i) of Telecom Regulatory Authority of India Act, 1997.

3. By the said Amendment dated 16.10.2015 which has come into force
w.e.f. 01.01.2016, every originating service provider providing cellular
mobile telephone service is made liable to credit the calling consumer i.e. a
consumer who initiates a voice call, by one rupee for each call drop within
its network for a maximum of three call drops per day. Further the service
provider shall also provide the details of the amount credited to the calling
consumer within 4 hours of the occurrence of call drop through SMS/USSD
message. In case of post paid consumers such details of amount credited in
the account of calling consumer shall be provided in the next bill.

Source: Indian Kanoon

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